J.P. Morgan Payments starts face ID payment pilot with PopID technology
- J.P. Morgan Payments, part of JPMorgan Chase (NYSE:JPM), expanded its alliance with PopID to start a pilot program that will allow shoppers to “pay by face” at some merchants across the U.S., the companies said on Tuesday.
- The payment system “allows shoppers to complete transactions more seamlessly, removing the need for customers to pull out their phones or credit cards,” the companies said.
- PopID research indicates that the platform cut ordering and check-out times by up to 90 seconds per transaction and can increase ticket size by 4%, it said.
- “This is a giant step forward in helping our clients reimagine the entire retail experience for their customers and bringing best-in-class biometrics payments solutions to the market,” said Jean-Marc Thienpont, managing director, Omnichannel & Biometric Solutions at J.P. Morgan Payments (JPM).
- Whataburger already accepts biometric payments through PopID’s product and plans to extend it to payments processing powered by J.P. Morgan Payments.
- When a customer enrolls in the system, a photo is taken of the customer’s face and is converted into a template, encrypted and securely stored in the PopID cloud, it said. When a purchase is initiated, the template of the transaction is matched against the stored template and tells the merchant if they match.
- The technology is consent-driven and customers can opt in or opt out of the program at any time, they said.