Slack, the workplace software company owned by Salesforce (CRM), released an artificial intelligence-powered version of its Slackbot chatbot on Tuesday.
The newly designed Slackbot is an AI agent for work that is able to bring together a person’s Slack conversations, files, channels, and more to figure out where certain information is and speed up workflow — by searching, summarizing, and catching up. “Because it lives inside Slack, Slackbot understands how you and your team speak and how decisions actually get made,” Slack wrote in a blog post. “It’s informed by your messages and files, but it sees only what you can see, always respecting the permissions already in place. This context makes Slackbot more accurate and helpful, so you can move from ‘hunting’ to ‘doing’ instantly.”
In addition to searching via Slack, Slackbot has access to data in Salesforce, Google Drive, Box, Atlassian’s Confluence and other services, CNBC reported. It runs on Anthropic’s (ANTHRO) Claude model, the news outlet added.
Slackbot will be made available to Business+ and Enterprise+ customers through an early rollout, starting today and continuing through the rest of the month and into February.
Salesforce acquired Slack in December 2020 for $27.7B in cash and stock.
