Amazon (AMZN) launched its health AI agent on its website and app on Tuesday, with U.S. Prime members receiving free message-based medical consultations for more than 30 common conditions as part of an introductory offer.
The agentic AI solution is designed to provide personalized health information and guidance to patients based on lab results and other medical records accessed through the Health Information Exchange with consent.
Health AI can also manage prescription renewals and book appointments, enabling patients to focus more on their recovery rather than worry about time-consuming tasks such as visiting doctors’ offices, Amazon (AMZN) said.
“We’re rolling this out to customers starting today and will continue expanding availability in the coming weeks, with a goal of making it available to all U.S. customers soon,” the company added.
The wider market rollout comes less than two months after the e-commerce giant launched the AI assistant on its One Medical app exclusively for members of its healthcare services provider, One Medical, earlier this year.