OpenAI experiences partial outages across ChatGPT, APIs and Sora

Microsoft-backed (NASDAQ:MSFT) OpenAI confirmed its systems are suffering from elevated error rates, which has caused a partial outage that has continued since shortly after midnight.

The company said it’s experiencing partial outages across ChatGPT, APIs and Sora.

“We are continuing to work on implementing the mitigation and we are now seeing recovery on API,” OpenAI said in its latest. “Full recovery across all listed services may take another few hours. We will continue to provide updates as progress is made.”

The site Downdetector has tracked nearly 2,000 outage reports on OpenAI this morning.

“We are observing elevated error rates and latency across ChatGPT and the API,” OpenAI posted on X. “Our engineers have identified the root cause and are working as fast as possible to fix the issue.”

“The disruption has affected a wide range of users, though some are still able to access the service,” ChatGPT answered when asked about the issue. “Error latency has varied among regions … it appears to be caused by an internal system issue—potentially a recent deployment or misconfiguration—that increased errors and slowed responses across multiple OpenAI services.”