OpenAI (OPENAI) brought out its State of Enterprise AI report, which suggests that AI is gaining traction across every sector, but technology, healthcare, and manufacturing are the fastest growing areas.
The Microsoft (MSFT)-backed company said the analysis draws on two sources of data — real-world usage data from enterprise customers of OpenAI and an OpenAI survey of 9,000 workers across almost 100 enterprises documenting patterns of AI adoption.
The company noted that ChatGPT now serves more than 800 million users every week.
OpenAI said AI adoption is accelerating and deepening. Over the past year, weekly messages in ChatGPT Enterprise increased about eight times, and the average worker is sending 30% more messages.
Usage of structured workflows such as Projects and Custom GPTs has increased 19 times year-to-date, showing a shift from casual querying to integrated, repeatable processes.
Average reasoning token consumption per organization has grown by about 320 times in the past 12 months, suggesting that more intelligent models are being systematically integrated into expanding products and services, according to the company.
The company added that people are using AI for increasingly sophisticated tasks.
OpenAI noted that AI is gaining traction across every sector, but it is seeing especially strong momentum in professional services, finance, and technology, which operate at the largest scale.
Globally, the fastest‑growing business customer bases include Australia, Brazil, the Netherlands, and France, each exceeding 140% year‑over‑year growth, according to OpenAI.
International Application Programming Interface, or API, customer growth has exceeded 70% over the last six months, with Japan having the largest number of corporate API customers outside the U.S., the company added.
The company said that across surveyed enterprises, 75% of workers report that using AI at work has improved either the speed or quality of their output. Workers report saving 40 minutes to 60 minutes per day, with heavy users reporting more than 10 hours per week.
Coding-related messages grew 36% for workers outside technical functions. Meanwhile, 75% of users report being able to complete new tasks they previously could not perform.
OpenAI said their data showed a widening gap between “frontier” workers and firms and the median.
Frontier workers (95th percentile) send six times more messages than the median employee and engage more intensively across advanced capabilities. Frontier firms send two times more messages per seat and show deeper integration of AI across teams. The company noted that the patterns are meaningful given the finding that time savings increase as users consume more intelligence and engage across more distinct tasks.
“OpenAI releases a new feature or capability roughly every three days. The primary constraints for organizations are no longer model performance or tooling, but rather organizational readiness and implementation,” said the company in a blog post on Monday.