Cloud-based software company Salesforce (NYSE:CRM) is set to announce its second quarter earnings on Wednesday, September 3rd, after the closing bell.
The impact of artificial intelligence on SaaS, progress on Salesforce’s AI sales, and customer reaction to pricing changes will be the primary focus for investors in the quarterly report.
Analysts expect Salesforce to report earnings per share of $2.78 on a revenue of $10.14B, an over eight percent increase from last year.
Salesforce last month acquired Regrello, an AI-native solution that it plans to integrate with Agentforce and Slack.
BofA in July maintained its Buy rating on Salesforce while taking a deep dive into the company’s largest business, Service Cloud.
Analysts led by Brad Sills said Service Cloud is due for better growth in the coming quarters.
The analysts added that their estimate for fiscal 2026 Service Cloud revenue is $9.7 billion (+8% year-over-year), representing 25% of total subscription revenue.
According to Seeking Alpha analyst Danil Sereda, AI-driven platforms like Agentforce and Data Cloud are gaining momentum, creating promising new revenue streams and supporting future profitability.
“CRM’s consensus $2.78 EPS for Q2 appears easily beatable given accelerating AI adoption trends and Agentforce momentum continuing,” Sereda added.
In the past 2 years, CRM has beaten EPS estimates 88% of the time and has beaten revenue estimates 75% of the time.
Over the last 3 months, EPS estimates have seen 4 upward revisions and 1 downward. Revenue estimates have seen 5 upward revisions and 2 downward.