Salesforce (CRM) slipped 3% after releasing its fourth quarter fiscal 2026 financial results and outlook post-market on Wednesday.
For the quarter ended January 31, the customer relationship management software provider reported adjusted earnings per share of $3.81 versus the consensus estimate of $3.05.
Revenue for the fourth quarter increased 12% year over year to $11.2B, which was just above the $11.19B consensus. It reported an adjusted operating margin of 34.2%, which was slightly more than the 34.1% estimate.
Looking ahead to the first quarter of fiscal year 2027, Salesforce expects revenue ranging from $11.03B to $11.08B, which is more than the $10.99B estimate. It projects adjusted EPS ranging from $3.11 to $3.13, which also clears the $3.02 consensus.
For the entirety of fiscal year 2027, Salesforce expects revenue ranging from $45.8B to $46.2B, with a midpoint of $46B, which is in line with the consensus. Its adjusted EPS expectations range from $13.11 to $13.19, with a midpoint of $13.15, which is less than the $13.18 estimate.
“We delivered a phenomenal quarter to close out a record fiscal 2026, delivering $41.5 billion in revenue, up 10% year-over-year, and we passed an incredible milestone, with $72 billion in total RPO, up 14% year-over-year,” said Marc Benioff, Chair and CEO, Salesforce.
He also provided an update on its Agentforce offering.
“Agentforce ARR reached $800 million, up 169% year-over-year, and we’ve closed 29,000 deals, up 50% quarter-over-quarter,” he said. “We’ve consumed nearly 20 trillion tokens and converted them into more than 2.4 billion agentic work units to date, moments where AI wasn’t just reasoning—it was delivering real work. Agentic AI is a tailwind for our business, and we’re well on our way to $63 billion in revenue in FY30.”