The Home Depot (HD) deploys agentic AI tools powered by Google (GOOG) Cloud’s Gemini models to assist customers in advancing home improvement projects.
These tools aim to deliver real-time, personalized assistance for home improvement projects to both DIY customers and professionals like contractors.
Under the agreement, the company (HD) has enhanced its Magic Apron AI that helps customers describe projects from simple repairs to major renovations.
“By building on Google Cloud’s AI solutions, we’re putting ‘Orange Apron’ expertise in the pocket of every customer and creating an AI experience that is personalized, contextual, and available wherever the customer is—whether that’s the home, the jobsite, or in the aisles of our stores.” said Jordan Broggi, EVP Customer Experience and President – Online, The Home Depot.
