Salesforce: Generative AI Is Not Its Friend

Summary:

  • Salesforce reported a beat and raise for the fiscal first quarter, yet the stock reversed its rally in recent months in exchange for declines.
  • Expanding margins and stalling growth might suggest an AI strategy at Salesforce that lacks differentiation.
  • The advent of generative AI might become a disruptive threat to Salesforce’s CRM moat.
Salesforce To Purchase Popular Messaging Platform Slack For 27 Billion

Stephen Lam

Salesforce’s (NYSE:CRM) rally this year has been stopped short as a tepid forecast for fiscal 2024 setback investors’ confidence in the business’ prospects on AI. While the company has delivered an impressive earnings beat alongside a raise to the current year’s bottom-line


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