Salesforce Agentforce showing ‘sweeping innovation,’ Needham says

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2 months ago
The new Salesforce corporate headquarters together with Salesforce East and West towers visible in the background

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  • Salesforce (NYSE:CRM) is showing off its artificial intelligence agent Agentforce at a world tour event, and investment firm Needham believes the company has shown customers “sweeping innovation.”
  • “While Salesforce now has live agents in five product categories, customer service accounts for
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